“You helped me through a really tough situation. I feel so lucky to be able to come to you for help when I  need it. ”    Sam P. Susan Wortman, Neighborhood Nurse Sue received her BSN from Skidmore College.  Since then, she has worked in several fields, in many different roles, in multiple settings. Sue started her career at The University of Michigan Hospital as a Psychiatric Nurse. After a year, she moved to NYC.  There she worked in a large teaching hospital in Psychiatry, moving up the Administrative ladder to become Assistant Director of Nursing in charge of Psychiatry, Intensive Care and Recovery. After moving to Pennsylvania and following the birth of her two daughters, Sue worked briefly again in Psychiatry and was a Supervisor and    In-service Instructor.  Her last positions before joining Outreach were in Hospice and Community Nursing.  Sue joined the Outreach Program in the spring of 2013. Since the publication of the groundbreaking book “Our Bodies, Ourselves” in 1973 inspired Sue with its philosophy of “knowledge is power,” she made health and wellness education the common denominator for her nursing career.  Outreach provides Sue with yet another opportunity to support informed independence in all aspects of life.  “I consider myself most lucky to be a part of Outreach especially at this time of my career. It is a gift to be able to work with independent people with so much experience who teach me every day. My goal here is to develop relationships which foster two way communication in an effort to promote health and wellness.” Erika Wallace, Administrative Assistant/Office Manager Erika came to the Outreach Program in 2013 by way of theater stage management.  A graduate of Cornell University she started her professional theater career in Atlanta.  She spent many years managing theater and event productions.  Following her move to Philadelphia in 2000 she translated her theater skills and began working as the Operational Manager for an area non-profit transportation cooperative.  Through that work she realized her passion for working with the older adult population. Continuing the collaborative work habits that she used in theater, Erika uses her organizational talents to support the staff of the Outreach Program. She values the respect and dignity that the staff shows our clients and gets great satisfaction from facilitating the important work that they do for the community.  “It is an honor to be part of a program that works tirelessly for our clients helping them maintain the lifestyle they desire and deserve.” Delores Taylor, Case Aide Delores worked at Children’s Hospital of Philadelphia for 23 years.  After her retirement in 1992 she volunteered at the gift shop at Misercordia Hospital then went on to work as the receptionist at Kearsley Nursing Home and Simpson House in West Philadelphia.  She is a Germantown High School graduate with a major in music who has been with the Outreach Program since 2007. A native Philadelphian, Delores uses her knowledge of the community as she calls our clients on a quarterly basis.  She confirms their well-being, informs them of upcoming Outreach events and programming and connects them with resources.  It is clear that her roles as a wife, mother, grandmother and great-grandmother have prepared her for being the heart of the Outreach Program.  
Mary J. Fallon, Executive Director Mary has been working with older adults since 1976 and has been leading Outreach since the program's inception in May 1999.  She has an M.A. in Social Gerontology from the University of Pennsylvania and a wealth of experience as a senior manager in a variety of aging service settings.  Mary is the face of UUH Outreach, representing the program on various boards and committees.  She is the visionary and the manager of program operations, and still finds time to work directly with older adults. When it comes to serving Outreach clients, Mary is sympathetic, creative, and dedicated. She considers it a privilege to enter an older person's home and make that individual connection. "When I interview people, they know I am totally present in that moment, and that I respect them and value them as individuals," Mary says, adding that she's inspired by all the wonderful role models she's met through the Outreach program.   UUH OUTREACH a service to the Northwest community Roberta Balsam, Social Services Supervisor Roberta has a B.A. in Sociology from Temple University and an M.A. in Community Counseling and Human Relationships from Villanova University. After many years of working with young people, she took a job working with older people and discovered a great passion—and a great need. In 2005, she joined the Outreach team. Since then, Outreach clients have been benefitting from Roberta's social work skills and her passion for incorporating the best wellness and health promotion activities. Roberta enjoys the collaborative aspect of her job where she works cooperatively with other service organizations in Northwest Philadelphia. She also enjoys developing programs that focus on the positive aspects of aging. And she's proud of how Outreach helps clients: "As a free service, the Outreach program is able to offer counsel to our clients without influence from funding sources or governmental agencies," Roberta explains. "This provides a measure of confidentiality to our clients and helps maintain our uniquely client-centered approach."   Laurie Laskey, Maple Village Social Services Coordinator                                                                Laurie Laskey, a graduate of Penn State University with a B.A. in Social Welfare, has worked in the field of aging for more than 25 years. She is a seasoned social worker with diverse skills in working individually with older adults and their families, with groups, and in managing an aging service program.  Laurie has conducted trainings and presented topics on aging at conferences and on local radio and television. As a member of the UU House Outreach Program team, Laurie provides social services coordination at Maple Village, an apartment building for older adults.  "I am pleased to be able to provide confidential, supportive services to the Maple Village residents as their point person for problem solving on a broad range of issues.  Whether it is helping to connect them with services, advocating for their needs, educating them about options, deciphering bills, counseling them through difficult times, or coordinating group activities, my goal is always to empower the residents to remain as independent as possible." “Outreach helped me get the medication I needed, thank you so much.”     Ellen R.